What version of Windows does WallOne require?

WallOne will work under Windows XP, 2003, Vista, 2008 and Windows 7.

Can I install WallOne on a PC that doesn't have an internet connection?

Yes you can. You need to:

  1. Download the installation file from a computer that does have an internet connection (make sure you select the bit version for the computer where you will be installing WallOne).
  2. Transfer the installation file onto the computer where you will be installing WallOne.
  3. Install WallOne as normal.
  4. Click here to activate WallOne. NB. The automatic activation will fail and you will need to perform manual activation as described.

How long does the installation take?

The download will take a few seconds on a reasonable speed internet connection, the installation should take less than 2 minutes and automatic activation will take a couple of seconds at most.

Is the payment process secure?

All our payments are taken using PayPal and are secure. Please visit the PayPal site (www.paypal.com) for more details.

How do I get support if WallOne stops working?

You can:

How long can I use the free version of WallOne?

The trial version of WallOne gives you 30 days of full functionality for free. After this period, you can use the basic version for free with limited functionality or you can purchase the full version here.

WallOne isn't activating automatically - what do I do?

Click here to access all the instructions you need to activate WallOne automatically or manually. If you are still having problems, please contact our support team at support@ash-technologies.com

Can I purchase a site/unlimited licence for WallOne?

We don't currently offer unlimited or site licences. However, if you would like to make a large order to cover your organisation, please contact our sales team at sales@ash-technologies.com